Puzzio Game Limited (“Puzzio Game”, “we”, “us”, or “our”) develops and operates software applications. We also operate the website https://mimoredevteam.com, its sub‑domains and related features (the “Website”; together with the applications, the “Services”). We are committed to protecting your privacy rights and making the management of your personal data transparent and fair.
This Privacy Policy (the “Policy”) is intended to help you understand what information we collect, store, use and share. It applies when you visit our Website, install or interact with our applications, or otherwise access or use any of our Services.
We strongly encourage you to read this Policy to ensure you fully understand and agree to it. If you do not agree to this Policy, please cease and refrain from using our Services. Under this Policy, you may stop using our Services at any time.
You are under no legal obligation to provide us with any personal information (as defined below). However, without such data we may not be able to deliver the full‑featured or optimal service experience to you.
This Policy is incorporated into and forms part of the Puzzio Game Terms of Use, which can be found here.
Types of Data Collected and Purposes
Depending on your interactions with us, we may collect two categories of data from you:
Non‑Personal Data: Aggregated, non‑personal, non‑identifiable information that may be provided or collected through your access to and use of the Services. We cannot identify the users from whom Non‑Personal Data is collected. Such Non‑Personal Data may include aggregated usage statistics and technical information transmitted by your device, such as browser version, operating system type and version, mobile network information, device settings and software‑related data.
Personal Data: Information that identifies an individual, i.e. information that can identify a natural person, or which may reasonably be used to identify a natural person.
For the avoidance of doubt, any Non‑Personal Data that is associated or linked to Personal Data shall be treated as Personal Data for as long as such association or link exists.
The table and list below set out the types of Personal Data we collect, the methods of collection, the purposes for which we process it, and the legal bases for such processing:
Online identifiers and technical information: When you use our Services, we collect online identifiers such as your Internet Protocol (IP) address, unique identifiers, as well as data relating to your device and operating system.
Contact information: If you voluntarily contact us via any support or other general‑enquiry communication channels we provide, you will need to supply certain information such as your name, organisation name (i.e. the name of the organisation you represent), email address, and any additional information you choose to share with us.
Payment information: If you choose to fund your account on our Services, you will need to provide your billing information. The information you are required to submit depends on the billing method you select.
We may use certain Personal Data to prevent potential prohibited or unlawful activities, fraud, misappropriation, infringement, identity theft and any other misuse of the Services; to enforce our legal terms and conditions; to protect database security or integrity; and to take precautions against legal liability. Such processing is based on our legitimate interests of protecting our Services and data, exercising our legal rights and complying with our legal obligations.
Delivering a fair, balanced and competitive service experience to our users is of great importance to us. Accordingly, we strictly enforce prohibitions against cheating, hacking and any other unauthorised or fraudulent conduct. When you play our games or otherwise interact with our Services, we may deploy multiple anti‑cheat and anti‑fraud technologies to help detect and prevent malicious activities. These services may collect and analyse game binary or computer‑related data for cheat detection purposes and may be provided by us or third‑party service providers.
Supported browsers include:
Google Chrome
Mozilla Firefox
Safari (Desktop)
Safari (Mobile)
Android Browser
Microsoft Edge
You may learn more about opting out of certain third‑party targeting and advertising‑tracking technologies by visiting the following third‑party webpages:
Interactive Advertising Bureau (US)
Interactive Advertising Bureau (EU)
European Interactive Digital Advertising Alliance (EU)
You may withdraw your consent to personalised advertising experiences at any time via your device settings, as set out below:
On iOS: Depending on your iOS version, you may withdraw consent for all applications by enabling “Limit Ad Tracking” or disabling “Allow Apps to Request to Track” in your iOS device settings. Subject to your iOS version, you may also disable tracking permissions for specific applications under the “Allow Apps to Request to Track” setting in iOS device settings, instead of withdrawing consent device‑wide. Exact steps may vary across iOS versions.
On Android devices: You may withdraw consent by enabling “Opt out of Ads Personalisation” within Google ad settings in your Android settings (specific labels and settings may differ depending on your Android version and device manufacturer).
Data Sharing
We do not share your Personal Data with third parties, including advertisers and service providers that assist us in maintaining the Services.
Marketing and Advertising
We may use your Personal Data, either ourselves or through third‑party subcontractors, to deliver promotional materials relating to services, products, websites and applications of our affiliates, business partners and associated entities (collectively “Marketing Partners”) that we believe may be of interest to you.
You may opt‑out of receiving further marketing communications from us or our business partners and Marketing Partners at any time using the contact details set out below.
Please note that even if you unsubscribe from our marketing mailing lists, we may still send you service‑related updates and notifications.
User Rights
We recognise that individuals have different privacy concerns and preferences. Our goal is to be transparent about the information we collect so you can make meaningful choices about its use. We enable you to exercise certain options, rights and controls over your information. Depending on your relationship with us and subject to applicable data‑protection laws, you may have the right to exercise or request certain restrictions or rights. You may request to:
Confirm whether your Personal Data is being processed, and obtain access to your stored Personal Data together with supplementary information.
Receive a copy of the Personal Data you have provided to us voluntarily, in a structured, commonly‑used and machine‑readable format.
Request correction of your Personal Data held by us.
Request erasure of your Personal Data.
Object to our processing of your Personal Data.
Request restriction on our processing of your Personal Data.
How to submit a privacy‑related request: Send an email to
[email protected].
Please note that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements. You may contact us via the details below with any questions or requests.
We will endeavour to respond within a reasonable timeframe. If you are dissatisfied with our response, you may lodge a complaint with the relevant data‑protection supervisory authority.
Data Retention
We retain your Personal Data for as long as necessary to provide the Services, and for purposes of complying with legal obligations, resolving disputes and enforcing our policies. Retention periods are determined based on the type of information collected and its intended purpose, taking account of relevant contextual requirements and the need to destroy outdated and unused information in a timely manner.
Security Measures
We have implemented administrative, technical and physical safeguards to prevent unauthorised access, use or disclosure of your Personal Data. While we strive to protect your information and maintain its confidentiality, we cannot guarantee absolute information security. You should be aware that transmission of information over the Internet carries inherent risk, and third parties may attempt to circumvent our security systems. Such breaches may lead to reputational harm, fraud or identity theft, among other issues. We therefore encourage you to exercise caution with the Personal Data you choose to disclose. If you believe your privacy has not been handled in accordance with this Policy, or if you become aware of misuse of the Services or improper conduct, please contact us directly using the contact details provided below.
International Data Transfers
We operate globally. Any information collected, disclosed or shared, including (but not limited to) your Personal Data, may be stored across multiple jurisdictions for the purposes described in this Policy. We will only transfer or share your Personal Data with recipients who:
Are located in countries outside the European Economic Area or the United Kingdom that have been recognised by the European Commission as ensuring an adequate level of data protection; or
Have entered into legal agreements that guarantee an appropriate level of data protection, including standard contractual clauses approved by the European Commission.
Eligibility and Children’s Privacy
Our Services are not intended for minors, as defined under applicable laws in their jurisdiction of residence (“Minors”). Puzzio Game does not knowingly process information relating to Minors. If we become aware, or reasonably suspect, that data from a Minor has been obtained, we will promptly discard such data. If you have reason to believe a Minor has shared any data with us, please contact us via the contact details below.
Policy Updates
We reserve the right to modify this Policy at any time. The most recent version will always be published within our Services (indicated by a “Last Updated” heading). We recommend that you review updates periodically. Your continued access to or use of the Services after any revisions take effect constitutes your acceptance of the revised Policy.
Governing Version
This Policy was originally drafted in English, which shall be the controlling version. All translations of this Policy are provided for convenience only and shall have no effect on the interpretation or application of the Policy. In the event of any discrepancy between a translated version and the English version, the English version shall prevail.
Contact Information
If you have any questions, enquiries or concerns regarding this Policy or our processing of your Personal Data, you may reach our privacy team via:
Website: https://mimoredevteam.com
Email:
[email protected]